SCORM Compliant Package-UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems Class Activity Book aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry CPCCCM3001C Operate elevated work platforms CPCCPB3026B Erect and maintain trestle and plank systems CPCCPD2011A Handle painting and decorating materials CPCCPD2012A Use painting and decorating tools and equipment CPCCPD2013A Remove and replace doors and door and window components CPCCPD3021A Prepare surfaces for painting CPCCCM2008B Erect and dismantle restricted height scaffolding CPCCPD3022A Apply paint by brush and roller CPCCPD3023A Apply texture coat paint finishes by brush

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and specifications UEECO0002 Maintain documentation UEERL0001 Attach cords and plugs to electrical equipment for connection to a single phase 230 Volt supply UEECS0030 Set up

CPCCCA3001A Carry out general demolition of minor building structures

SCORM Compliant Package-UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems Class Activity Book aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.