Assessment Kit-CPPREP5010 Manage customer service activities in the property industry Graduate Diploma identify and rectify telecommunications network

identify and rectify telecommunications network faults ICTWHS204 Follow work health and safety and environmental policy and procedures ICTWOR308 Provide customer service to telecommunications customers Electives ICTTEN312 Install telecommunications network equipment BSBESB301 Investigate business opportunities BSBESB305 Address compliance requirements for new business ventures ICTICT314 Connect internal hardware components ICTICT317 Maintain standard operating environments ICTCBL323 Test cables and systems on customer premises ICTNWK428 Create scripts for networking ICTCBL330 Splice and terminate optical fibre cable for telecommunications projects ICTTEN434 Install

equipment and machinery AUMGTA011 Read and interpret work orders and working drawings AUMGTM001 Assemble vehicle components Electives AUMAMA001 Contribute to production goals AUMATK013 Monitor and maintain automotive equipment AUMFBM001 Prepare and process automotive materials and components AUMFQM001 Apply continuous improvement in automotive manufacturing AUMGCA001 Provide customer service AUMGQA001 Apply workplace technical quality standards AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURETR006 Solder electrical wiring and circuits * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders AHCSOL304 Implement soil improvements for garden and turf areas AHCTRF306 Prepare sports turf surfaces for play AHCTRF307 Construct turf playing surfaces AHCTRF308 Establish turf AHCTRF310 Monitor turf health AHCTRF311 Renovate sports turf AHCWHS301 Contribute to work health and safety processes AHCWRK309 Apply environmentally sustainable work practices Elective units AHCMOM310 Operate land-forming machinery and equipment AHCPCM303 Identify plant specimens AHCPGD203 Prune shrubs and small trees AHCSOL401 Sample soils and interpret results AHCWRK305 Coordinate work site activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders AHCSOL305 Prepare growing media AHCWHS302 Contribute to workplace health and safety processes Electives AHCBIO303 Apply biosecurity measures AHCNSY313 Implement a propagation plan AHCPCM303 Identify plant specimens BSBMKG434 Promote products and services AHCBIO301 Identify and report signs of unusual disease or pest AHCBUS408 Operate within a budget framework AHCIRG346 Operate pressurised irrigation systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SHBBBOS007 Apply cosmetic tanning products SHBBCCS005 Advise on beauty products and services SHBBFAS004 Provide lash and brow services SHBBHRS010 Provide waxing services SHBBMUP009 Design and apply make-up SHBBNLS007 Provide manicure and pedicare services SHBBNLS011 Use electric file equipment for nail services SHBBRES003 Research and apply beauty industry information SHBXCCS008 Provide salon services to clients SHBXIND003 Comply with organisational requirements within a personal services environment SHBXWHS003 Apply safe hygiene

Assessment Kit-CPPREP5010 Manage customer service activities in the property industry Graduate Diploma identify and rectify telecommunications networkOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of