Training and Assessment Strategy-BSB52415 Diploma of Marketing and Communication CUA Developed by experienced compliance and

Developed by experienced compliance and education specialists

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

develop and evaluate health promotion and community development programs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCCS019 Recognise and respond to crisis situations CHCCCS028 Provide client-centred support to people in crisis CHCCCS003 Increase the safety of individuals at risk of suicide * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIISDM501D Conduct mine surveying operations RIIRIS402D Carry out the risk management process RIIWHS201D Work safely and follow WHS policies and procedures RIICOM301D Communicate Information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-BSB52415 Diploma of Marketing and Communication CUA Developed by experienced compliance andYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.