RPL Kit-MEM18086 Test, recover, evacuate and charge refrigeration systems MSS aggressive or abusive customers *

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace If you require RPL Kits with comprehensive benchmarking

conduct and review coaching programs SISSSCO003 Meet participant coaching needs SISSSCO008 Apply anti-doping policies SISSSCO007 Apply sport psychology principles SISSSCO011 Manage integrity in sport * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our RPL Kits can be used for an unlimited number of students within your RTO

Units of competency BSBOPS501 Manage business resources BSBLEG522 Apply legal principles in contract law matters BSBINS503 Monitor compliance with copyright and licence requirements BSBAUD601 Establish and manage compliance management systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-MEM18086 Test, recover, evacuate and charge refrigeration systems MSS aggressive or abusive customers *Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information