Learner Guide-CHCDIS014 Develop and use strategies for communication with augmentative and alternative communication systems Qualification configure and deploy software and

configure and deploy software and hardware testing tools ICTPRG430 Apply introductory object-oriented language skills ICTPRG435 Write scripts for software applications ICTSAS308 Run standard diagnostic tests ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBLDR511 Develop and use emotional intelligence BSBLDR502 Lead and manage effective workplace relationships BSBMGT517 Manage operational plan BSBWOR502 Lead and manage team effectiveness Elective Units BSBCUS501 Manage quality customer service Group A BSBPMG522 Undertake project work Group A BSBWOR501 Manage personal work priorities and professional development Group A BSBMGT502 Manage people performance Group A BSBADM502 Manage meetings Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B BSBMGT516 Facilitate continuous improvement Group A BSBFIM501 Manage budgets and financial plans Group A Additional electives BSBWHS501 Ensure a safe workplace BSBHRM513 Manage workforce planning BSBRSK501 Manage risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CPCCWHS1001 Prepare to work safely in the construction industry HLTAID001 Provide cardiopulmonary resuscitation ICTCBL253 Construct underground telecommunications infrastructure ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL211 Install an above ground equipment enclosure ICTTEN202 Use hand and power tools ICTPMG201 Prepare site for support installation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package

Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-CHCDIS014 Develop and use strategies for communication with augmentative and alternative communication systems Qualification configure and deploy software andOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce