LLND Kit-BSBSS00119 Customer Service Skill Set MSF Formative assessments within the learner

Formative assessments within the learner guide help VET trainers and teachers identify concepts that students are struggling to understand

windows and frames CPCCJS3003 Assemble and install stairs CPCCCA3001 Carry out general demolition of minor building structures CPCCCA3003 Install flooring systems CPCCCA3004 Construct and erect wall frames CPCCCA3006 Erect roof trusses CPCCCA3011 Refurbish timber sashes to window frames CPCCCA3014 Construct and install bulkheads * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS016 Respond to client needs CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCADV001 Facilitate the interests and rights of clients CHCAGE001 Facilitate the empowerment of older people CHCCCS015 Provide individualised support CHCCCS019 Recognise and respond to crisis situations CHCCCS023 Support independence and wellbeing CHCDIS007 Facilitate the empowerment of people with disability CHCCCS011 Meet personal support needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSS017009 Analyse and determine organisational risk areas in sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)

insurance and legal requirements AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCBUS409 Participate in an e-business supply chain AHCBUS512 Develop and implement family business structures and relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-BSBSS00119 Customer Service Skill Set MSF Formative assessments within the learnerEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational