SCORM Compliant Package-CPPREP5010 Manage customer service activities in the property industry Graduate Diploma weeds and diseases AHCPMG203 Work

weeds and diseases AHCPMG203 Work effectively in a pest management environment AHCPMG306 Determine pest control techniques AHCPMG308 Implement pest management strategies AHCWHS302 Contribute to workplace health and safety processes Electives AHCPCM303 Identify plant specimens AHCPMG301 Control weeds AHCPCM202 Collect

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCECR309 Conduct an ecological and cultural site inspection prior to works AHCWHS302 Contribute to workplace health and safety processes Electives AHCECR301 Maintain native ecosystem areas AHCECR203 Perform basic ecological restoration works AHCECR310 Implement assisted regeneration works AHCECR311 Implement ecosystem reconstruction works AHCPCM303 Identify plant specimens AHCPCM306 Provide information on plants and their culture AHCPMG301 Control weeds AHCPMG302 Control plant pests

Core units AHCNSY206 Care for nursery plants AHCPCM204 Recognise plants AHCWHS201 Participate in work health and safety processes Elective units AHCCHM201 Apply chemicals under supervision AHCIRG221 Assist with pressurised irrigation operations AHCNSY205 Pot up plants AHCNSY208 Maintain indoor plants AHCPGD202 Prepare and maintain plant displays SIRRINV001 Receive and handle retail stock SIRXIND002 Organise and maintain the store environment SIRXSLS001 Sell to the retail customer AHCBIO203 Inspect and clean machinery

install and test braking system kits AUMGTD001 Perform wheel alignment operations AUMGTG001 Install fixed and moveable glass components on vehicles AUMGTM001 Assemble vehicle components AURTTD004 Inspect and service suspension systems AURTTB004 Inspect and service air braking systems MEM30031A Operate computer-aided design (CAD) system to produce basic drawing elements MSS402001 Apply competitive systems and practices MSS402010 Manage the impact of change on own work MSS402080 Undertake root cause analysis * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CPPREP5010 Manage customer service activities in the property industry Graduate Diploma weeds and diseases AHCPMG203 Work* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.