PowerPoint-BSBCUE205 Prepare for work in a customer engagement environment MSS Core units CHCDIV001 Work with

Core units CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTADM004 Manage health billing and accounting system HLTINF003 Implement and monitor infection prevention control policies and procedures HLTWHS004 Manage work health and safety BSBCUS501 Manage quality customer service BSBFIM501 Manage budgets and financial plans BSBMED301 Interpret and apply medical terminology appropriately BSBMGT502 Manage people performance BSBRSK501 Manage risk Elective units CHCPRP003 Reflect on and improve own professional practice BSBADM502 Manage meetings BSBWOR502 Lead and manage team effectiveness BSBMGT516 Facilitate continuous improvement BSBMGT517 Manage operational plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry Elective units CPCCCM2002 Carry out hand excavation CPCCST3011 Plan monument construction CPCCST3013 Carry out cemetery monument fixing CPCCST3015 Apply gilding to stone CPCCST3018 Inlay lead to stone CPCCCM2005 Use construction tools and equipment CPCCJN2001 Assemble components CPCCJN2003 Package manufactured products for transport CPCCST3009 Use computer-controlled static machinery to produce stone components * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURLTQ102 Diagnose and repair light vehicle drive shafts AURLTQ101 Diagnose and repair light vehicle final drive assemblies AURLTX101 Diagnose and repair light vehicle manual transmissions AURTTX008 Overhaul manual transmissions * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDES302 Explore and apply the creative design process to 2D forms BSBDES303 Explore and apply the creative design process to 3D forms CUAACD301 Produce drawings to communicate ideas CUAACD303 Produce technical drawings MSFGN4001 Research and meet ethical and compliance requirements MSFID4012 Decorate residential interiors MSFID4016 Design colour schemes for interior and exterior spaces Elective units BSBCRT401 Articulate

Core units SITTGDE001 Interpret aspects of local Australian Indigenous culture SITXWHS001 Participate in safe work practices Elective units SITXFSA001 Use hygienic practices for food safety BSBSUS201 Participate in environmentally sustainable work practices SITXFSA002 Participate in safe food handling practices BSBWOR203 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

PowerPoint-BSBCUE205 Prepare for work in a customer engagement environment MSS Core units CHCDIV001 Work withOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered