Learner Guide-MSL934009 Apply quality system and continuous improvement processes Unit ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTICT449 Use version control systems in development environments ICTPRG430 Apply introductory object-oriented language skills ICTPRG433 Test software developments ICTPRG437 Build a user interface ICTPRG440 Apply introductory programming skills in different languages ICTWEB432 Design website layouts Group G ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

Core units BSBESB404 Market new business ventures BSBLDR522 Manage people performance BSBLDR602 Provide leadership across the organisation BSBOPS505 Manage organisational customer service BSBSTR601 Manage innovation and continuous improvement FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM611 Monitor performance of financial products and services in meeting client needs FNSSAM612 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBAUD515 Evaluate and review compliance BSBAUD601 Establish and manage compliance management systems BSBLDR601 Lead and manage organisational change BSBLDR812 Develop and cultivate collaborative partnerships and relationships BSBSTR602 Develop organisational strategies BSBSUS511 Develop workplace policies and procedures for sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)

Context and conditions of assessment

Units of competency ICTTEN315 Determine and apply technologies within a telecommunications system ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN317 Locate

hardware and software problems BSBSUS401 Implement and monitor environmentally sustainable work practices ICTSAS310 Install

Learner Guide-MSL934009 Apply quality system and continuous improvement processes Unit ethics and privacy policies inOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce