Vocational Placement Kit-SIR50217 Diploma of Visual Merchandising DEF aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBOPS304 Deliver and monitor a service to customers CPCCCM2004 Handle construction materials CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCM3003 Work safely around electrical sources

trainers and assessors and industry experts

buoyancy and mobility skills SISCAQU010 Instruct swimming strokes SISCAQU009 Instruct water safety and survival skills SISCAQU002 Perform basic water rescues * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and maintain WHS management systems BSBPMG522 Undertake project work CPCCOHS1001A Work safely in the construction industry CUAIND601 Work professionally in the creative arts industry CUAPPM502 Realise productions CUAPPM503 Incorporate creative and technical needs into management processes CUAPPR602 Collaborate in professional creative projects FNSORG501 Develop and manage a budget Elective Units BSBDES602 Research global design trends BSBFIM601 Manage finances BSBINN801 Lead innovative thinking and practice BSBMGT608 Manage innovation and continuous improvement BSBMGT616 Develop and implement strategic plans BSBMGT617 Develop and implement a business plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-SIR50217 Diploma of Visual Merchandising DEF aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.