Unit Knowledge Guide-BSBCUE205 Prepare for work in a customer engagement environment HLT Core units BSBWHS201 Contribute to

Core units BSBWHS201 Contribute to health and safety of self and others CUAACD101 Use basic drawing techniques CUAPPR101 Use ideas and techniques to develop creative work Elective Units BSBCMM101 Apply basic communication skills BSBCRT101 Apply critical thinking techniques BSBITU101 Operate a personal computer * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOT4208 Implement workplace sustainability practices BSBCMM402 Implement effective communication strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM007 Manage risk to organisational reputation in an online setting SIRXOSM006 Develop and manage social media and online strategies SIRXOSM003 Use social media and online tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

and install stone cladding AHCLSC316 Implement a paving project AHCLSC317 Construct landscape features using concrete AHCLSC319 Implement a retaining wall project AHCPCM306 Provide information on plants and their culture AHCPGD307 Implement a plant establishment program AHCSOL304 Implement soil improvements for garden and turf areas Elective units AHCWHS301 Contribute to work health and safety processes AHCBUS407 Cost a project AHCLSC318 Erect timber structures and features AHCMOM304 Operate machinery and equipment AHCPCM204 Recognise plants AHCPGD310 Implement a landscape maintenance program AHCPCM303 Identify plant specimens If you require RPL Kits with comprehensive benchmarking

Units of competency FNSSUP412 Determine impact of social security entitlements on retirement income FNSSUP410 Establish and administer retirement income streams FNSSUP414 Develop and apply knowledge of aged care FNSSUP409 Provide specialist retirement income stream information to clients FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients FNSSUP411 Terminate retirement income streams If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-BSBCUE205 Prepare for work in a customer engagement environment HLT Core units BSBWHS201 Contribute toOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner