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Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units CHCCCS044 Follow established person-centred behaviour supports CHCDIS017 Facilitate community participation and social inclusion CHCDIS018 Facilitate ongoing skills development using a person-centred approach CHCDIS019 Provide person-centred services to people with disability with complex needs CHCLEG003 Manage legal and ethical compliance CHCMHS001 Work with people with mental health issues HLTWHS003 Maintain work health and safety Elective units CHCCCS001 Address the needs of people with chronic disease CHCCCS007 Develop and implement service programs CHCCCS010 Maintain a high standard of service * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR112 Test and repair basic electrical circuits AURETR124 Diagnose and repair compression ignition engine management systems AURHTF102 Diagnose and repair heavy vehicle diesel fuel injection systems AURHTZ101 Diagnose and repair heavy vehicle emission control systems AURTTA118 Develop and carry out diagnostic test strategies AURTTE104 Inspect and service engines AURTTF003 Overhaul diesel fuel injection system components AURTTF102 Inspect and service diesel fuel injection systems AURTTF105 Diagnose and repair engine forced-induction systems AURTTK001 Use and maintain measuring equipment in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace Electives AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURHTE001 Remove and install heavy vehicle engine assemblies AURHTE102 Diagnose and repair heavy vehicle compression ignition engines AURTTA006 Inspect and service hydraulic systems AURTTA104 Carry out servicing operations AURTTA113 Diagnose and repair hydraulic systems AURTTC103 Diagnose and repair cooling systems * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units AURAEA004 Manage environmental and sustainability best practice in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace BSBFIM501 Manage budgets and financial plans BSBMGT502 Manage people performance BSBWHS501 Ensure a safe workplace Elective units BSBCUS501 Manage quality customer service BSBMGT517 Manage operational plan BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness BSBHRM405 Support the recruitment
Core units BSBCRT611 Apply critical thinking for complex problem solving BSBTWK502 Manage team effectiveness BSBXCS402 Promote workplace cyber security awareness and best practices ICTICT608 Interact with clients on a business level ICTICT618 Manage IP
PowerPoint-BSBPEF403 Lead personal development RII Units of competency BSBOPS404 ImplementOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered
