Learning and Assessment Kit-MEM18092 Maintain and repair commercial and/or industrial refrigeration and/or air conditioning controls Learner Guide Units of competency PSPGEN034 Compose

Units of competency PSPGEN034 Compose complex workplace documents PSPGEN043 Apply government processes PSPGEN027 Gather and analyse information PSPGEN057 Develop and use political nous * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSTPB503 Apply legal principles in contract and consumer law FNSTPB504 Apply legal principles in corporations and trust law FNSTPB505 Apply legal principles in property law * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWOR202 Organise and complete daily work activities HLTAID003 Provide first aid HLTWHS001 Participate in workplace health and safety SISXCAI002 Assist with activity sessions SISXCCS001 Provide quality service SISXEMR001 Respond to emergency situations SISXIND001 Work effectively in sport

Units of competency ICTSAS211 Develop solutions for basic ICT malfunctions and problems ICTICT219 Interact and resolve queries with ICT clients ICTSAS213 Maintain the integrity of ICT systems ICTSAS210 Update and maintain hardware

Core units BSBSUS401 Implement and monitor environmentally sustainable work practices FBPRBK3016 Control and order bakery stock FBPRBK4004 Develop baked products FBPRBK4006 Coordinate baking operations FDFFS4001A Supervise and maintain a food safety plan FDFOHS4002A Maintain OHS processes SITXHRM001 Coach others in job skills Elective units FBPRBK3005 Produce basic bread products FBPRBK3011 Produce frozen dough products FBPRBK4007 Assess and evaluate bread products BSBSMB405 Monitor and manage small business operations BSBSMB407 Manage a small team SITHPAT005 Produce petit fours SITHPAT006 Produce desserts * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-MEM18092 Maintain and repair commercial and/or industrial refrigeration and/or air conditioning controls Learner Guide Units of competency PSPGEN034 ComposeOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to