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Learner Guide-SISOPLN002 Plan activity sessions Learner Resources (Skill Set) aggressive or abusive customers SIRXCEG009

SKU: 2142486188

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Description

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessor Kit - Marking guide

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid FWPHAR3224 Operate crawler tractor * We can develop additional elective units that are not listed on request (Please contact us for further information)

prepare and administer a construction contract CPCCBL3001 Lay paving CPCCBL3018 Install aerated autoclaved concrete products CPCCSF2004 Place and fix reinforcement materials * We can develop additional elective units that are not listed on request (Please contact us for further information)

decimals and percentages for work FSKNUM015 Estimate

Learner Guide-SISOPLN002 Plan activity sessions Learner Resources (Skill Set) aggressive or abusive customers SIRXCEG009Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce

Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy

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